Richelle Fortin
Special Project & Business Development
Specializing in Leadership, Service, Hospitality and Training
Richelle is a seasoned businesswoman with extensive experience in a wide range of projects in the marketplace and workplace. She started out in media design and advertising, then moved on to event planning for organizations and corporations, as well as business development and training.
In 2008 she started working on projects for The B.I.T. Group based in San Francisco, developing, and designing content for executive events for billion-dollar companies.
In all her work, her strategic emphasis has remained on the customer, the client, the end-user, the guest. Her greatest abilities are in listening, problem solving, client trust, and business development.
She gained knowledge and skills in creating and design training programs in the field of market trends, generational differences in the workplace and the implementation of innovative thinking in the everyday lives of employees within large companies. Each of these skills bring in new set of tools applied in varying ways to diverse international clients.
Richelle has a keen eye for new opportunities in established industries, becoming the Director of Development for The B.I.T. Group and continuing to broaden her experience in the field of training program design, research, and editing.
During the power restoration crisis in Puerto Rico, she was hands on in the support of feeding the international workers coming in from other countries, this included food supply, lodging, culture integration, and crisis management.
Richelle has trained and facilitated training programs based on how to best realize the culture of innovation in an organization, from the everyday worker to upper management, ranging from how to recognizing it to application.
In her quest to always remain curious and acquire knowledge in diverse sectors, she was a contestant on MasterChef after several years of having her own food blog, an experience that gave her a better understanding of the food industry itself.
Richelle is a quick study when it comes to understanding complex issues when relating to event planning, staffing and hidden complexities of hosting successful events while creating content using themes relating to the client’s needs.
Being an artist herself, Richelle has a keen eye and worked as an advisor with several marketing firms and clients to develop brands that reflects today’s trends and focus on the customer targeted for said product.
Richelle became an liaison and worked to support the growing connections between The Henry Ford Museum of American Innovation and Chinese students as part of the Invention Convention Worldwide. She was a head judge at the events and continues to work on projects with them.
Having had plenty of experience in the educational industry she is working with a start-up academy for K-12 and “practical arts”, her focus is on bringing in a diverse clientele to the academy, support management and solve the many problems associated with logistics.